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E-Commerce

Title Graphic for blog post How Do I Create And Measure An Effective Customer Retention Strategy for E-Commerce?

How Do I Create and Measure an Effective Customer Retention Strategy for E-commerce?

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Holding onto existing customers is much more cost effective than constantly acquiring new ones.

Of course, you already knew this. It’s why you’re here. The bigger issue is how to keep hold of your customers before they slip out of the net and go somewhere else.

On the face of it, it’s a tricky one. Consumers have more options than ever before and can shop anywhere they like. So why would they stick with just you?

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